Last Updated: 03/12/2025

At OGD Luxury, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with us across our platforms.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information to provide you with a smooth and secure shopping experience. This includes:

a. Personal Details

  • Full Name
  • Email Address
  • Phone Number
  • Delivery Address

b. Payment Information

  • Card or bank details processed securely via third-party gateway (Paystack)
    We do not store your card details.

c. Browsing Information

  • IP address
  • Device type
  • Browser type
  • Pages visited
  • Cookies and tracking data

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Provide order updates and customer support
  • Improve our website and shopping experience
  • Send promotional emails or offers (you can opt-out anytime)
  • Prevent fraud, secure transactions, and verify identities

We do not sell or share your personal data with unauthorized third parties.

3. How We Protect Your Data

We take your privacy seriously. Your information is protected through:

  • Secure Socket Layer (SSL) encryption
  • Encrypted payment processing via Paystack
  • Regular security reviews
  • Restricted access to sensitive data

Despite these measures, no online system is 100% secure, but we do our utmost to ensure your safety.

4. Sharing of Information

We only share your data with trusted third parties when necessary:

a. Payment Processor

Paystack processes all payments securely.

b. Delivery Partners

To ensure your orders reach you quickly and safely.

c. Service Providers

Platforms that help with analytics, email updates, or site performance.

We never sell your information to marketers or unauthorized companies.

5. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience. Cookies help us:

  • Remember your cart items
  • Understand site traffic
  • Personalize content
  • Improve loading speed

You can disable cookies through your browser settings, but some features may not work properly.

6. Your Rights as a Customer

You have the right to:

  • Request access to the data we hold about you
  • Update or correct your personal information
  • Request deletion of your data (where legally applicable)
  • Opt-out of marketing messages at any time

To make any request, contact us through our support channels.

7. Retention of Data

We retain your information only as long as necessary for:

  • Fulfilling orders
  • Legal or regulatory requirements
  • Resolving disputes
  • Improving customer service

8. Links to Third-Party Sites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

9. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date. Continued use of our website means you accept the updated terms.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

OGD Luxury – Customer Support
📍 Address: No 91 chime avenue, New Haven , Enugu, Nigeria.
📧 Email: info@ogdluxury.com
📞 Phone / WhatsApp: 09029257219, 09076860399