FREQUENTLY
Asked Questions
ORDERING & SHOPPING
Simply select your preferred items, choose your size/quantity, add to cart, and proceed to checkout.
No, you can checkout as a guest. However, creating an account lets you track orders easily.
All available items are displayed as “In Stock.” If an item is out of stock, it will be clearly marked.
Yes, but only if the item hasn’t been processed. Contact us immediately for adjustments.
PAYMENT & BILLING
We accept Paystack, bank transfers, debit cards, and other secure online payment options.
Absolutely. All payments are encrypted and processed through secure gateways.
Pay on delivery is not available. Orders must be prepaid to ensure timely processing.
Common reasons include insufficient funds or bank restrictions. Please retry or contact your bank.
SHIPPING & DELIVERY
Yes, we deliver to all states across Nigeria.
Delivery usually takes 1–3 working days within major cities and 3–5 days for other locations.
Delivery fees vary depending on your location and will be shown at checkout.
Once shipped, you’ll receive tracking details or updates from our delivery partner.
RETURNS, EXCHANGES & SUPPORT
Yes, returns or exchanges are accepted within 24–48 hours for unworn, unused items.
Underwear, socks, caps, and clearance sale items cannot be returned.
Send us a message with your order number and reason for return. Our team will guide you.
Yes, return shipping costs are covered by the customer unless the item delivered was wrong or faulty.